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Network Rail – London North West Route

HSEQ Team Conference
26-27 March 2019
As part of the HSEQ Team Conference, involving 50 staff from across LNW Route (from Carlisle to Watford), Benchmark facilitated a team integration event, using operational rail incident scenarios, to help teams work together more effectively.
The event used 4 x rail incidents using the excellent rail training facilities at the Fire Service College in Moreton-in-Marsh. Each team of 12 worked together to carry out a risk assessment of the scene they encountered and then produced a tactical level (Silver) brief using the Emergency Service’s METHANE format.
Key learning from the activity included the importance of individuals and teams being continually Situationally Aware of the whole environment within which the specific incident had occurred; the utility of team dynamics to delegate effectively, control tasks and maximise the team’s output; and the use of effective communications to negotiate, challenge and win trust.