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Posts Tagged ‘Network Rail – Scotland’

Annual Digest 2023

Friday, December 22nd, 2023

“Lean-in and enjoy the challenge.”
2023 has seen growth in the business (by 40%) as Benchmark continues to deliver effective learning and development programmes nationally. Success is largely due to our high-calibre trainers/coaches who immerse themselves in the client’s environment; match the shift-working patterns; in all weather conditions; and become ‘one of the team’. Their consistent results are maintained through an excellent combination of a positive attitude; role-modelling expected behaviours; applying learned experience as leaders; holding Teaching and Coaching qualifications; and being RISQS certified for working in safety critical environments.
As well as our USP – on-site coaching with leaders and their teams in safety critical environments – we continue to deliver traditional leadership development and behavioural change programmes bespoke to the client’s requirements. These include both virtual and face-to-face workshop settings using interactive and engaging techniques.
Most of our L&D programmes are ‘repeat business’ with nationally based clients such as Network Rail, Babcock International, Inspiro Ltd, WM Lee, various Rail & Freight Operating Companies.
Please drop us a line if you would like a bespoke L&D solution for your business.

2022 Annual Digest

Saturday, December 31st, 2022

31 December 2022

Our feet have not touched the ground in this demanding and exciting year. Our hybrid learning & development offering has really suited our clients’ needs always adapting to their specific work environments; from Scotland all the way down to Kent.

Our programmes use the following methods of delivery:

  • Virtual learning
  • 1:1 Coaching in the workplace
  • Team Coaching on-site during shift-work
  • Workshops for senior management
  • Structured learning with accreditation awards

 

In addition to their formal teaching qualifications, all our trainers hold the ILM Level 5 Coaching & Mentoring qualification and are also qualified, authorised and competent to carry out coaching on the Network Rail Managed Infrastructure (NRMI. This allows them to deliver our behaviour change programmes on the infrastructure, day, or night, with minimal distraction and disruption to the client’s work.

Our main events include:

Home Safe Coaching for rail maintenance teams on the infrastructure. Total of 300 front-line staff at all levels (in Scotland ‘s Railway, East Midlands Route, and Sussex Route) coached in safety behaviour and leadership.

Behavioural Safety Leadership Coaching for supervisors and their teams working nationally to assess, upgrade and sustain the rail network. Over 400 coach sessions delivered by four coaches so far.

Behavioural Safety Workshops (‘Golden Hour’ practise; Dynamic Risk Assessments; Challenging Conversations; Safety Critical Communications) as part of Eastern Region’s Safety Stand Down Weeks. Total of 320 front-line staff trained.

Qualified 300 Apprentices for the ILM Level 3 Award. This was a combination of virtual learning and face-to-face practical leadership development. In addition we delivered behavioural safety training for 120 Year 1 Apprentices using the rail testing site at Long Marston.

A mixture of short duration; high impact learning across Southern Region has included:

  • Leadership Conversations for senior managers;
  • IPad familiarisation training for safety critical e-permit systems;
  • Safety Critical Communications for 320 learners from across the rail business.

What will 2023 bring?

Network Rail – Scotland  

Monday, February 3rd, 2020

Person in Charge (PIC) Forums

We have just concluded the first phase of a new work package with Works Delivery Scotland to support them in creating and initiating a progressive series of route-wide forums to ensure the requirements of the recently introduced Person in Charge (PIC) capability are fully identified, understood and met.  Our coach is working actively with key operational staff within Works Delivery Scotland to ensure the forum becomes the platform from which the PIC concept is supported and implemented successfully by all operational managers and staff.