Latest News

Posts Tagged ‘network rail’

Tactical Incident Leader (TIL) Training

Friday, August 9th, 2019

We are delighted to report excellent progress with our contract with Network Rail to deliver tactical-level incident management and leadership training to relevant operations staff in Network Rail.  The Tactical Incident Leader (TIL) training programme is designed to better enable key Operations staff to lead incidents professionally, safely and effectively and return the railway to full operational status as soon as it is practical and safe to do so after an incident.


Each TIL training course is three days long and is delivered collaboratively by Benchmark and Network Rail trainers at sites across the UK including Wattisham, Tunbridge Wells, Wakefield and Preston.  A total of fifteen (15) TIL courses will be delivered in 2019 with further courses being booked already into 2020.  The TIL training is designed to enable rail incident response staff to:


  • Improve their incident management knowledge.
  • Enable them to practice and improve their incident management planning and implementation skills in a safe and supported learning environment.
  • Provide an opportunity for their knowledge and skills to be assessed in order to identify their further development needs to be addressed in the workplace.
  • Develop their leadership skills and give them increased confidence to manage incidents successfully.

Collective Training for Front-Line Teams – Section Capability Development

Tuesday, May 29th, 2018

Network Rail – Anglia Route

Benchmark has successfully created and facilitated a three-day collective learning event for a Network Rail front-line team in Anglia Route. The event focused upon developing the collective understanding, knowledge, skills and performance of key Infrastructure Maintenance staff working within a specific Engineer’s area of responsibility. Staff attending the event included the Engineer, Section Managers, Supervisors, Planners and Administrators.
Working in partnership with Anglia Route operational management and L&D staff, we created a highly experiential, fully contextualised learning event that enabled each of the participants to understand fully the tasks, challenges, interfaces and opportunities that characterised each of their roles and how the work of others impacted either directly or indirectly upon them. Through considered facilitation, the team were able to identify a wide range of practices and procedures that they can introduce in a measured way that will further improve integrated working and both individual and collective performance. The event also enabled the participants to plan, record and measure collective improvement as an integral part of the team’s continuous improvement programme.
The framework for this type of event is entirely scaleable to every business unit within Network Rail.

South East Route, “Trusted to Lead” Programme

Thursday, February 8th, 2018

January saw the start of Network Rail’s South East Route “Trusted to Lead” development programme for the Route’s front-line leader community. Benchmark has been selected to deliver the Applied Leadership module and also the Safe Performance Leader module following the outstanding feedback received from our existing Leadership Essentials and Safe Performance Leader programmes. Both modules are bespoke and were designed by us. Each utilises a dynamic, experiential approach throughout to ensure the learners remain fully engaged. The module’s develop critical safety leadership skills and behaviours and include key sessions on leadership behaviours, leadership styles, effective decision making, safety culture and role-modelling. A coach-approach is adopted throughout.

Network Rail – Leadership Essentials (LE) Programme

Thursday, December 21st, 2017

As 2017 comes to a close we are delighted to report excellent progress delivering Network Rail’s national Leadership Essentials (LE) programme to its operational front-line leader community. In the past 14 months, we have delivered fifty-nine courses with delegates (typically Team Leaders and Supervisors) attending these one-week courses across a wide range of Network Rail locations and with delegates coming from Southampton to Stirling. As ever, the courses are very experiential and they remain fun, enjoyable and memorable. The exceptional feedback from the delegates and their line managers alike continues and we are delighted with the full order book for 2018. Thank you to everyone who has supported this exceptional training and a huge ‘well done’ to the many learners who have made such a huge and positive impact back in the workplace.

Safety Critical Communications (SCC) Training

Monday, March 6th, 2017

6 March 2017
The demand for high quality, practical and contextualised Safety Critical Communications (SCC) training across the rail industry has rarely been higher. Benchmark is being asked to provide SCC training on a continual basis and has recently delivered programmes for staff in Carillion Rail, Siemens Rail, Network Rail and South West Trains.
The one-day training course is conducted at the point of need at client worksites and in operational environments and focuses upon both the generic requirement to communicate effectively and the specific circumstances relating to the client’s operational procedures. Each training course is highly interactive with delegates continually practising and demonstrating their skills and assessing their performance against the competency standard adopted across the Rail Industry. Delegate feedback is exceptional with many reporting a significant sense of achievement when their communications are judged to sit at the very highest end of the SCC grading spectrum. As ever, our Trainers use a coach approach which is, we believe, a major factor underpinning the success of the training.

Radio 4 Programme ‘Beyond Westminster’ Features Benchmark’s Leadership Training Programme

Monday, September 27th, 2010

In a stylish feature on leadership in politics broadcast at 11.00 am on Saturday 25 September 2010, Radio 4 visited Benchmark’s training centre at Moreton in Marsh to discuss the extensive leadership training programme that the Company is delivering to Network Rail frontline managers and supervisors.  Set against the backcloth of the Labour Party’s recent leadership election, the programme asks whether political leaders are born or created and whether they would benefit from the type of leadership training being provided to both private and public sector organisations. To listen to this fascinating thirty minute programme please use the following link that should be typed into your search bar: