6 March 2017
The demand for high quality, practical and contextualised Safety Critical Communications (SCC) training across the rail industry has rarely been higher. Benchmark is being asked to provide SCC training on a continual basis and has recently delivered programmes for staff in Carillion Rail, Siemens Rail, Network Rail and South West Trains.
The one-day training course is conducted at the point of need at client worksites and in operational environments and focuses upon both the generic requirement to communicate effectively and the specific circumstances relating to the client’s operational procedures. Each training course is highly interactive with delegates continually practising and demonstrating their skills and assessing their performance against the competency standard adopted across the Rail Industry. Delegate feedback is exceptional with many reporting a significant sense of achievement when their communications are judged to sit at the very highest end of the SCC grading spectrum. As ever, our Trainers use a coach approach which is, we believe, a major factor underpinning the success of the training.